Return and Refund Policy
Return and Refund Policy
Diamond Michelle
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must be:
-
In the same condition that you received it
-
Unworn, unused, and unwashed
-
Free of stains, odors, damage, or excessive wear
-
Returned in its original packaging, with tags attached (if applicable)
Returns initiated after 30 days from the delivery date will not be accepted.
Return Review & Approval
All returns are subject to inspection once received. We reserve the right to refuse a refund if the item appears to be:
-
Extremely used
-
Highly stained
-
Smelly or carrying strong odors
-
Damaged in any way not due to a manufacturing defect
If a return is rejected, the item will be sent back to the customer at their expense.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method. Please note that it may take additional time for your bank or credit card company to post the refund.
Non-Returnable Items
We do not accept returns for:
-
Items returned after the 30-day window
-
Items that do not meet our condition standards
How to Start a Return
To initiate a return or if you have any questions, please contact us at:
Email: diamondmhapparel@gmail.com
