Shipping Policy

Shipping Policy

Diamond Michelle

At Diamond Michelle, every order is handled with intention and care, reflecting our commitment to quality, transparency, and an elevated shopping experience.

Complimentary Shipping

We are pleased to offer complimentary standard shipping on all orders, with no minimum purchase required. This applies to all products purchased exclusively through diamondmichelle.store.

Order Processing & Delivery Time

Each order is thoughtfully prepared prior to shipment. Please allow a total of 2–10 business days for your order to be processed and delivered.

This timeframe includes:

• Order processing

• Shipping and carrier transit time

Delivery estimates may vary depending on order volume, destination, and carrier operations. Business days exclude weekends and holidays.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a confirmation email containing tracking details so you may follow your delivery from dispatch to arrival.

Lost or Stolen Packages

Diamond Michelle is not responsible for packages that are lost, stolen, or delayed once they have been marked as delivered by the carrier. We encourage customers to ensure that shipping addresses are accurate and secure at the time of purchase.

If you believe your package has been lost in transit, please contact the carrier directly using the provided tracking information. While we are unable to replace or refund orders confirmed as delivered, we will gladly assist you with carrier communication when possible.

Delivery Delays

Although we make every effort to meet delivery timelines, Diamond Michelle cannot be held liable for delays caused by shipping carriers, weather conditions, customs processes, or other factors beyond our control.

Questions or Assistance

For questions regarding shipping or your order, please contact us at:
Email: diamondmhapparel@gmail.com